Shipping and Delivery

Order Processing

Once your order is placed, you'll receive a confirmation email right away. We'll then process your order and ship it within the lead time listed on the product page. If any items are backordered, we'll notify you by email or phone, and you can choose to wait or receive a full 100% refund.

Please allow 1–3 business days for order processing.

Shipping

We offer free shipping to the lower 48 continental United States. Orders are shipped quickly and reliably via UPS. You'll receive tracking information by email the same day it becomes available.

If you have any shipping questions, feel free to reach out via chat, email us at sales@waterfountaindirect.com, or call us at (949) 312-5571.

Warranty and Returns

At WaterFountainDirect.com, your satisfaction is guaranteed. If you need to cancel your order, you can do so within 12 hours of placing it for a full 100% refund. After delivery, you have 30 days to request a return and refund.

For any questions about returns or refunds, feel free to reach out via chat, email us at sales@waterfountaindirect.com, or call us at (949) 312-5571.

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